Q1. When can I get the quotation?
We usually quote within 8 hours after getting your inquiry. If you have an urgent project, please let us know in your email so we can prioritize your inquiry.
Q2. How can I get a sample for quality check?
After price confirmation, you can request samples to check our quality. Sample costs are charged but can be refunded after order confirmation if the quantity exceeds our MOQ.
Q3. What are your core competitive advantages?
We have over 200 workers and an R&D team with 20+ years of experience. We are authorized suppliers for major industry partners and hold CB, CE, ROHS, COC, BIS, SAA, and ETL certifications.
Q4. What services can you provide?
We accept various delivery terms (FOB, CFR, CIF, EXW, CIP) and payment types (T/T, L/C, Credit Card, PayPal, Western Union). Our team speaks English, Chinese, Spanish, and Japanese.
Q5. Do you provide ODM/OEM services?
Yes, we have more than 20 years of experience in the lighting business and are fully equipped to provide professional ODM and OEM services for our customers.
Q6. What is the typical delivery date?
Delivery times vary by item. For bulk production, it typically takes 15-30 days, while samples usually take 7-10 days.