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Frequently Asked Questions
1. Can I get samples for testing?
Yes, we are honored to offer you samples to check our product quality before placing a bulk order.
2. Is it possible to customize the size or finish?
Absolutely. We provide professional customization solutions including size adjustments, finish colors (Gold, Black, Nickel), and material choices to match your project needs.
3. How does the factory handle quality control?
Quality is our priority. We attach great importance to quality control throughout the entire production process, from raw materials to final packaging.
4. Do you have independent research and development capabilities?
Yes, our engineering department has a dedicated team for R&D. We regularly collect customer feedback to improve existing products and develop new designs.
5. What is the typical lead time for an order?
The delivery time is generally about 25-30 days, depending on the specific requirements and order volume.
6. What services can you provide for project engineers or designers?
We provide professional consultation and detailed technical explanations for wholesalers, designers, and engineering projects to ensure the lighting fixtures fit perfectly with your interior design.