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Frequently Asked Questions
Can I have a sample order for this LED downlight?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What is the lead time for production?
Samples typically need 3-7 days, while mass production for larger quantities usually requires 1-2 weeks.
Is there a Minimum Order Quantity (MOQ) limit?
We offer a low MOQ; even 1pc for sample checking is available.
How are the goods shipped and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT, which typically takes 3-5 days. Airline and sea shipping options are also available.
Can I print my logo on the LED light product?
Yes. Please inform us formally before production and confirm the design based on our sample.
What kind of guarantee do you offer?
We offer a 5-year warranty on our products with full support for any quality issues.
Cool Light
