What is the delivery time for bulk orders?
It usually takes 10-15 days to manufacture the entire set. Shipping time depends on the destination port.
What are your payment terms?
We typically accept T/T: 30% in advance and 70% before shipping. Please contact us for other options.
What is your sample policy?
We can provide samples, but a sample fee will be charged, which will be refunded when placing bulk orders.
How long is your warranty period?
Warranty periods vary by product, generally offering 1 year for standard lighting products and energy storage battery stations.
What is your after-sales policy?
We include spare parts with bulk orders. If any components fail during the warranty period, we will promptly send replacements for free.
Can you accept custom-made products?
Yes, we provide special customization for specific requirements, such as high-power portable systems or unique product parameters, without affecting quality.
Cool Light
