We usually provide a quotation within 24 hours of receiving an inquiry (excluding weekends and holidays). For urgent requests, please reach out via available communication channels for a faster response.
Are samples available for purchase before placing a full order?
Yes, sample orders are welcome. Please feel free to contact us to arrange for sample testing.
What is the expected lead time for delivery?
Lead times depend on order quantity and the season. Small quantities can typically be shipped within 7-15 days, while larger orders may take approximately 30 days.
What are the accepted payment terms?
Our standard terms include T/T, Western Union, MoneyGram, and PayPal. Specific terms are negotiable based on the order requirements.
What shipping methods do you use?
Goods can be shipped by sea, air, or express services such as EMS, UPS, DHL, TNT, and FEDEX. Please confirm the preferred method before finalizing your order.
How do you ensure a long-term business relationship?
We maintain high quality standards and competitive pricing to ensure our customers' benefit. We value every customer as a friend and strive for sincere business interactions regardless of origin.
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