❓ Frequently Asked Questions
Do you accept small orders?
Yes, we welcome small orders. We strive to provide the best service and convenience to all our clients, regardless of order size.
Can you ship products to my country?
Certainly. If you do not have your own shipping forwarder, we can assist you with international shipping arrangements.
Are OEM/ODM services available?
Yes, we accept all OEM orders. Simply provide your design, and we will offer a reasonable price and create samples as soon as possible.
What are your payment terms?
Our standard terms are 30% deposit in advance via T/T or LC at sight, with the remaining 70% balanced before shipment.
How can I place an order?
Once the Proforma Invoice (PI) is signed and the deposit is paid, we begin production. After completion, the balance is paid, and we ship the goods.
How quickly can I receive a quotation?
We typically quote within 24 hours of receiving an inquiry. For urgent requests, please mention it in your communication for priority handling.