Are you a manufacturer?
Yes, we are a manufacturer with a dedicated R&D team and high-standard production workshops.
What is the production lead time?
Lead time is 3-7 working days for samples and 10-15 working days for bulk orders, depending on the design.
What is your product warranty policy?
We offer a 5-year warranty on all products. We provide free replacements for any items found to be broken during this period.
Can I get OEM/ODM customized products?
Sure, we provide OEM and ODM services to design and produce according to your specific requirements, such as custom lengths, voltages, or lumen efficiency.
Do you provide technical product files?
Yes, we can share full product files including spec sheets, IES files, and high-quality product/application photos.
What shipping methods are available?
We support Sea/Air freight and International Express (DHL, UPS, FEDEX, TNT) with typical delivery in 3-7 working days.
Cool Light
